Return Policy

Stock items may be returned to within 30 days from date of receipt, subject to a 30% restocking fee and our receipt of item(s) in resalable condition. This INCLUDES Exchanges. (If you are not sure of your color, please order Free Color Samples). The item(s) to be returned must be in original packaging with all accessories in order to receive credit. The item(s) must be accompanied by an RMA or RGA and returned within 14 business days from authorized return date.


Return shipping must be paid by customer.  It is very important to send all returns to the following Address:

100 Glendale Ave.

Muscle Shoals, AL  35661


Please be sure to inspect the item(s) before signing for them and have the driver of the freight company make a note if there are any damages what-so-ever. If the item(s) you have received are incorrect, damaged or defective please contact at (800) 581-4592 within 3 days so the we can take immediate action to resolve the situation.

Processing time for returns may take up to 2-3 weeks


Custom made shutters are made specifically for you.  They are not a stock item. We do not accept returns on custom made shutters.